£6.5m additional manufacturing business revenue generated for sustainable packaging brand

Branding    •    Web Development    •    Outbound Marketing    •    Outbound Marketing •

Stephen Rector
Working with Reward, there is a demonstrable benefit and we’re seeing it on our bottom line.
Managing Director

Project Overview

Our relationship with Oldham based sustainable manufacturer, Ribble Packaging has gone from strength to strength in a relatively short time. We only started working together in the summer of 2016, and have on numerous projects including a complete rebrand, website rebuild and outbound marketing campaign which generated over £1m in annual recurring revenue. We now work on an ongoing basis with the manufacturer to improve their search engine performance with SEO.

Our work has helped increase vehicle utilisation by reducing excess packaging and void fill, whilst reducing transportation costs the impact on the environment is huge. By removing lorries from the roads, the carbon footprint of product manufacturers and retailers is reduced.

The Problem

Ribble Packaging have been producing cardboard and packaging in one form or another for over 75 years. In recent years they have started innovative new services but many customers (both existing and potential) still saw them simply as ‘brown box manufacturers’ of which there are many. They had some great services that reduce waste, reduce unnecessary lorry journeys and in turn increase revenue for their customers, but not many people knew this. While making customers aware of these innovative services, it was crucial not to diminish the core traditional packaging side of the business.

Moving into new markets is notoriously difficult. Understanding the needs of new buyers and matching them to the services was a big challenge.

The brand was also confusing. With 3 core service offerings in the business each with a different icon and logo, we created an identity that could be used alone to incorporate all 3 elements. When taken apart each of the 3 parts of the logo icon are used as sub service logos.

Ribble Packaging New Logo
Sustainable packaging company business cards
marketing whitepaper design
Why did Ribble approach Reward?

The Results

Working with Ribble has been fantastic.

In less than 5 months, we had rebranded the business, built a new lead generating website and completed a direct marketing campaign. The direct mail campaign resulted in a 40 to 50 percent hit rate and secured Ribble two very large contracts worth in excess of one million pounds per annum – with a lifetime value in the region of £6.5m.

Our relationship continues to flourish, fully managing their web presence alongside ongoing outbound campaigns. The search marketing performance is a particular highlight with 56 high traffic industry specific keywords now in the Top 10 results on Google.


Revenue Generated In 5 Months


Direct Marketing Response Rate


New Large Contracts


Increase in Organic Search Traffic

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